Refund Policy

At Genivison Education, we work hard to ensure that our learners receive high-quality content and support throughout their journey. Since our courses are digital and instantly accessible, we follow a strict no-refund policy. Please read the details below carefully before making a purchase.

🔁 No Refunds Once Access Is Granted

Due to the digital nature of our products (e.g., video lessons, downloadable resources), all sales are final once access to the course is provided. This includes:

• Course fees

• Launch offers

• Discounted or promotional enrollments

✅ When Refunds May Be Considered

Refunds are only considered under the following rare conditions:

1. Duplicate Payment: If you are accidentally charged twice for the same course.

2. Access Issues: If you do not receive access to the course within 48 hours of successful payment and our team is unable to resolve it.

In such cases, please contact us within 3 days of the issue.

📧 How to Request a Refund

If you meet the criteria above, email us at info@genivison.in with:

• Your full name

• Registered email ID

• Payment proof (screenshot/transaction ID)

• Reason for refund request

Our team will review your request and respond within 5 business days.

❌ Non-Refundable Situations

Refunds will not be issued in these cases:

• You changed your mind after purchase

• You didn’t complete the course

• You expected features not promised in our course description

• Your account was suspended due to policy violations or content misuse

📌 Final Note

We encourage all learners to read course details, preview content (if available), and reach out with questions before purchasing. We’re here to help at every step.

📞 Contact Us

For any queries related to refunds or support:
📧 info@genivison.in
📞 +91-7751001445
🌐 education.genivison.in